← Use cases
FMCG & retail distribution
Everest Consumer Brands
Nationwide · 1,200 dealers · 180 sales + 60 ops
Challenge
Dealers ordered via phone calls. Invoices got lost. Sales reps had no view into stock or credit before placing orders.
Approach
- WhatsApp ordering bot tied to dealer ledger and live stock.
- Auto-invoice + e-payment link sent on order confirm.
- Sales reps see credit limit and SKU availability before quoting.
Sample workflow
How the day runs on HEMA
A typical fmcg & retail distribution day — tap any step to see how it lands inside HEMA.
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Captured on
Mobile + web, works offline
Auto-posts to
Next step in the unified ledger
Audit
Every action time-stamped + role-logged
- 2
- 3
- 4
Outcomes
What changed in 12 months
3×
Reorder frequency
Same-day
Invoicing
−70%
Order entry effort
+22%
Active dealers/month
"Dealers reorder on WhatsApp at 10pm and the invoice is in their inbox before midnight."
More studies
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Book a demo for FMCG & retail distribution
See HEMA mapped to your operations.
30 minutes, screen-shared, no slides. We'll walk through the exact workflows above using your sample data and share an ROI estimate before you leave the call.
- Industry-specific demo environment
- Tailored ROI worksheet emailed after the call
- Implementation timeline for your size & sites