Product

Enterprise-grade architecture, at your scale.

HEMA is a cloud-native, mobile-first enterprise platform purpose-built for South Asian businesses. Nine operational pillars compose into one operating system — discipline without the legacy cost or timeline.

68+
Backend modules
400+
API endpoints
99.9%
Uptime SLA
4
Subscription tiers
HEMA product team collaborating on dashboards in a Kathmandu office
Nine pillars

One platform. Nine operational disciplines.

Each pillar is built natively into HEMA — not bolted on. Roll out what you need today, expand as your operation matures.

01

Workforce & people

HR lifecycle, attendance, leave, biometrics, mobile check-ins, GPS field ops, performance and recognition.

02

Financial operations & compliance

Payroll automation with PF, SSF, TDS and VAT for Nepal. Invoicing, expense claims, bank reconciliation.

03

Inventory & supply chain

Batch and expiry tracking, warehouse zoning, returns and recall, serial numbers, barcode scanning.

04

WhatsApp commerce

Authenticated B2B ordering, reorder flows, instant invoices, payment links and dispatch updates over WhatsApp.

05

Sales, CRM & territory

Party management, credit limits, GPS route planning, territory assignment, field visit tracking.

06

Reporting & analytics

Pre-built reports, scheduled exports, custom query builder, executive dashboards, KPI tracking.

07

Platform operations

SuperAdmin console, feature toggles, tenant management, usage metering, subscription tier controls.

08

Engagement & internal comms

Surveys, feedback tools, internal communications, pulse checks, engagement analytics.

09

Security & integrations

Identity with 2FA, SSO and SCIM. Mobile device management, audit logs, open APIs and webhooks.

Architecture

Cloud-native. Mobile-first. Open by default.

A modern stack engineered for resilience, with open APIs and webhooks for QuickBooks, Salesforce and the rest of your operating environment.

React / ViteNestJSPostgreSQLRedis · BullMQSocket.IOFlutter mobileDockerOpenAPI · JSendSentry · Prometheus
Why customers choose HEMA
  • Nepal-first compliance: PF, SSF, TDS, VAT automated from day one.
  • Offline-first mobile experience for reliable field operations.
  • WhatsApp as a core B2B channel — not a bolt-on integration.
  • 2–8 week implementation vs. 12–24 months for legacy ERPs.
How it works

From scattered tools to one operating system in four motions.

01.

Map your operation

We model your branches, warehouses, payroll codes and approval hierarchies in a shared workspace.

02.

Migrate the master data

Employees, items, customers, opening balances and historical records, reconciled to your sign-off.

03.

Pilot in parallel

Run one branch on HEMA next to your current tools. Validate every report and edge case.

04.

Roll out by module

Go live with hypercare. Expand to additional modules and tenants on your cadence.

Integrations

Plays well with the rest of your stack.

Open REST APIs, signed webhooks and prebuilt connectors. Sync the systems your finance, marketing and ops teams already trust.

WhatsApp Business
QuickBooks
Tally
Salesforce
HubSpot
Khalti
eSewa
Stripe
Google Workspace
Microsoft 365
Slack
Zapier
Customer-reported impact
−72%
Payroll cycle time
+38%
Field visits per rep
−92%
Expiry write-offs
B2B reorder frequency
Product FAQ

The questions buyers ask first.

Can we deploy only the modules we need today?+

Yes. Every pillar is independently licensable. Start with payroll or inventory, layer in CRM, WhatsApp commerce and analytics as you mature.

Is HEMA truly multi-tenant?+

Multi-tenant by design — logical isolation across organizations, branches and workspaces, enforced at the API and policy layer.

Will it run on our private cloud?+

Yes. Standard deployment is hosted by HEMA, but Enterprise customers can request a single-tenant or private-cloud deployment.

What does the mobile experience cover?+

Field check-ins, attendance, GPS routes, stock lookup, order capture, expense submission and approval workflows — all offline-capable.

How do we integrate with QuickBooks, Tally or Salesforce?+

Prebuilt connectors plus REST + webhook APIs. Sync masters, transactions, invoices and customer records in real time.